HORMONE APPOINTMENT SCHEDULING
Please visit our SCHEDULE page to treat yourself to a NATUROPATHIC visit!
NEW PATIENT SCHEDULING
For new female patients that want to apply to work with Dr. Sundene please fill out our NEW PATIENT APPLICATION
Please ensure your NEW PATIENT PAPERWORK is submitted at least 48 hours prior to your appointment for the doctor to review prior to meeting you! You can have your labs (we don't need chart notes) faxed to us at (480) 409-2644 by calling your doctor's office.
For assistance with scheduling your Naturopathic visit or for questions, please call (480) 837-0900.
HOW DO I RESCHEDULE MY NATUROPATHIC HORMONE VISIT?
Your appointment can also be rescheduled via clicking on your appointment confirmation that is emailed to you upon booking, or please call us as soon as possible to avoid a cancellation fee.
HORMONE REFILLS
We always refill your bioidentical hormones until you are legally due for a lab and follow-up visit. Please check with your pharmacy first before submitting refill requests. If you need a 30 day courtesy refill of your hormones to ensure your labs are accurate, please submit the REFILL REQUEST form. We need our patients taking the hormones regularly without disruption for at least two weeks prior to the testing for it to be accurate.
The refill form is legally required for all hormone lab requests outside of a scheduled visit. Please be sure to notify the doctor via texting her office cell phone (not voicemail) once you have completed the form. Once she has sent your BHRT hormone prescriptions to your pharmacy via eprescribe she will text back a confirmation. For hormones at Walgreens, CVS, Fry's, etc we recommend using their apps to confirm the prescription has been received and is being processed to save time waiting on hold. If the prescription is not in your pharmacy app within a few hours, please call your pharmacy first before texting the doctor. All refills require 2-5 business days to be processed.
HORMONE LAB SLIPS AND PROCEDURES
To request a hormone lab slip please fill out this form: HORMONE LAB SLIP.
All hormone testing lab slips are given directly to the patient at their appointment, or via a portal email. We never send your lab slip to the lab. Please ensure you are at the correct lab that is contracted with your insurance company. While some companies do not care which lab you are at, some policies may deny 100% of your charges should you be at the wrong lab. Labcorp is our preferred lab, due to fewer errors and wait times than Sonora Quest.
HORMONE TESTING PROCEDURES AND COMMON QUESTIONS
Hormone patients should check in at the lab no later than 8 am. Hormones must be tested while the patient is fully hydrated with water but fasting (no food, caffeine, or AM hormones) during days 21-23 of the menstrual cycle unless otherwise stated on your lab slip. PM hormones should be taken the night prior.
Please do not get your hormones checked when you are not on the hormones consistently the two weeks prior to testing, or if you have accidentally taken any AM hormones as this will cause erroneous hormone labs and potential hormone safety issues.
Our hormone lab results take a minimum of 3 weeks to become final. We recommend you wait for the doctor to inform you the labs are final and correct before scheduling a follow up to avoid multiple appointments.
For more information on hormones and Hormone Testing, please visit our Bioidentical Hormone page.
HORMONE SUPPLEMENTS: VITAMIN + HERBAL MEDICINE REFILLS
Our clinic uses Fullscript for all prescription grade supplements, vitamins, and herbal medicines the doctor needs to balance your hormones. Once you have set up your account, you can continue to order the supplements and refill them as needed. Patients do not need a prescription to order prescription grade supplements, and we need you to continue taking the supplements to ensure the treatment plan continues to work once the patient's symptoms are resolved.
While we recommend every patient has an annual hormone check up, this is optional for patients that have resolved their symptoms of hormone imbalance.
HOW OFTEN DO I NEED A HORMONE APPOINTMENT?
Patients should plan to be seen monthly until their symptoms improve. Generally Naturopathic Hormone Doctors need to work with patients monthly until they have improved and then every 6-12 months after that. We do recommend an annual hormone check up to ensure women's hormones are optimal and not just "In the normal range."
For new treatment plans, FMLA paperwork, disability paperwork, or to receive Naturopathic service, please book a visit on our SCHEDULE page or call (480) 837-0900 for assistance. We must see you annually to legally provide any hormones, advice, or medications per Arizona state hormone prescribing laws on thyroid hormones, and female hormones.
For more information on how hormones are covered per insurance please visit our Naturopathic Hormone Testing page.
